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Faq

Discover the FAQ section to answer all your questions
Orders are usually processed and shipped within 24 hours!
For France, delivery times are between 2 to 3 working days, for other EU countries (Italy, Spain etc..) 2 to 8 working days.
La livraison est gratuite en France sans minimum d'achat.
Pour les autres pays de l'Union européenne, les tarifs d'expédition sont en fonction du poids :
Entre 20g et 250 g : + 3.00 €
Entre 251 g et 1 kg : + 5.00 €
Entre 1.1 kg et 4 kg : + 8.00 €
Entre 4.1 kg et plus : + 10.00 €
Pour une commande supérieure à 50 €, la livraison est offerte.
For each shipment we provide you with a tracking number and a link to track your order at any time.
If you have any problems with the delivery, please do not hesitate to contact us.
If the product does not suit you, the return of the product(s) is at the customer's expense.(Unless defective)
We accept exchanges or refunds for a period of 30 days following the purchase. The item must be returned in its original condition.
Any damaged product will not be exchanged or refunded.
If you wish to cancel or modify your order, you can do so via the contact form before it is shipped.