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Shipping policy

SHIPPING POLICY

We mainly ship with the following carriers: La Poste courrier, Colissimo, Mondial Relay The choice of carrier is made according to the destination of the shipment. 

Delivery is free in France without minimum purchase.

For other countries of the European Union, shipping rates are based on weight: 

Between 20g and 250 g : + 3.00 €.

Between 251 g and 1 kg : + 5.00 €

Between 1.1 kg and 4 kg: + 8.00 €.

Between 4.1 kg and more: + 10.00 €.

For an order of more than 50 €, delivery is free.

 

Packages are generally dispatched within 24 hours of receipt of order. 

Shipping speed for :

France: 2 to 4 working days

EU: 2 to 8 working days

 

You will be able to follow the progress of your orders with the tracking number.

We guarantee customer satisfaction. If you are not satisfied with your purchase, it is possible to exchange the product(s) or make a refund.

The return of the product(s) is at the customer's expense. (Unless defective)

We accept exchanges or refunds for a period of 30 days after purchase. The item must be returned in its original condition.

Any damaged product will not be exchanged or refunded.